HomeJobsDublin Airport in bid to 'improve passenger experience' with 100 new jobs

Dublin Airport in bid to ‘improve passenger experience’ with 100 new jobs

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DUBLIN Airport has announced up to 100 new security officer jobs will be available over the next few months

The airport will be hiring a number of people to work security in a bid to improve standards for passengers next year.

The new roles will offer a starting salary of €17.47 per hour with access to a pension scheme.

The position offers career progression opportunities, staff meals and airport discounts.

Security staff numbers have continued to increase in the past three years as the number of those travelling in the airport has hit all-time highs.

The airport has said that passenger satisfaction scores have also risen as staff numbers increased.

READ MORE ON DUBLIN AIRPORT

Managing Director of Dublin Airport Gary McLean said that working at Dublin Airport is “interesting and rewarding.”

The airport chief explained that there were record levels of passenger satisfaction in 2024.

McLean said: “Dublin Airport is one of the most interesting and rewarding places to work.

“This is a particularly exciting time to join Dublin Airport, as we continue to improve the passenger experience.

“Passenger satisfaction scores in 2024 have been at record high levels and that’s down to the hard work of the incredible team that we have working here at Dublin Airport.

‘Christmas cancelled’ declares Ryanair boss as Dublin Airport passenger cap row rumbles

“The addition of these new security staff members will help improve the service we offer to passengers even more in 2025.”

Candidates can find out more about the new roles by visiting www.daa.ie/careers/dublin-airport.

This comes as Dublin Airport issued a major Christmas warning to passengers ahead of the festive season.

PASSENGER WARNING

The airport is on track to surpass 32 million passengers in December 2024 – with parking spots set to fill up fast.

So far this year, Dublin Airport has already handled 28.7million passengers, with a 5 per cent increase compared to 2023.

Despite this growth, a passenger cap has become a major issue – with Dublin Airport needing to limit its capacity to comply with regulations.

In October, the airport welcomed a record 2.9 million passengers, making it the busiest October in the airport’s 84-year history.

October’s peak day saw 114,000 passengers, although a significant number of these were rebooked after Storm Ashley caused disruptions.

Passenger numbers are expected to exceed 32 million by December, with forecasts predicting a final count closer to 33 million for the year.

To address the cap, Dublin Airport is seeking a High Court review of the Irish Aviation Authority’s slot allocation for the winter 2024/25 season, with the hearing set for December 3.

The airport is now working on plans to increase capacity, including a proposal to raise the cap to 40 million passengers and an operational plan to reach 36 million without new infrastructure.

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Dublin Airport will be hiring up to 100 security officers in the coming months

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